Complaint about a restaurant
Would you like to complain about a restaurant? Then please use our online service.
Description
You can use this online contact form to complain about catering establishments in the city of Munich. It allows you to quickly send all relevant information about a complaint to the right contact person at the relevant district inspectorate.
You can only complain about restaurants in the city area of Munich, outside the city area please contact the responsible municipalities or district offices.
The more precise your details are, the better we can process your complaint. Therefore, please take the time to fill in all mandatory fields in as much detail as possible.
Prerequisites
As a rule, you should be affected yourself in order to be able to complain about a restaurant. You do not need witnesses for a mere complaint. However, if you have witnesses, you can provide their details. It is also possible to complain anonymously. However, we will then not be able to contact you in the event of any queries.
Required documents
You can upload files (such as photos) as part of the online service. Please note, however, that these are primarily used to clarify your complaint and in most cases are not sufficient in themselves to initiate administrative offence proceedings, for example.
Questions & Answers
We investigate every justified complaint. However, for data protection reasons, in most cases we are unable to provide information on the measures taken.
Yes, but we will not be able to contact you if we have any queries.
If you provide personal details, these will also be treated confidentially and only disclosed to investigative bodies and courts (see General Data Protection Regulation).
Links & Downloads
Kreisverwaltungsreferat
Hauptabteilung III
Gewerbeangelegenheiten und Verbraucherschutz
Bezirksinspektionen
Internet
Phone
Postal address
Landeshauptstadt München
Kreisverwaltungsreferat
Hauptabteilung III
Gewerbeangelegenheiten und Verbraucherschutz
Bezirksinspektionen
Ruppertstraße 19
80466 München
Fax: +49 89 233-45175
Address
Implerstraße 11
81371 München