Notifications and complaints

Make Munich better: report faults, defects, dirt, pest infestations or conflicts to us.

What did you notice?

Defects, faults, malfunctions

Broken swing in the playground? Street lamp without light? Report damage and faults to the city.
Waste, pollution, noise

Do you feel disturbed by dirt or annoyed by noises or odours? We can help you here.
Animals, plants, pests

Rats, cockroaches, dead animals, poisonous plants - information on all aspects of pest control.

Make Munich better!

A traffic light or a street light is out of order? A garbage can is overflowing? Have you found damage to a footpath or cycle path, a playground or a grass verge? We are counting on your help!

Report defect

Help with conflicts and legal issues

Report incorrect prices

If you have the feeling that someone has labelled their goods incorrectly or overcharged for their services, you can report this to us.
Complaint about a restaurant

Would you like to complain about a restaurant? Then please use our online service.
Claim for damages against the City of Munich

If you have suffered personal injury, property damage or financial loss as a result of an accident caused by the City of Munich, you can claim compensation.
Mediation in conflicts in the city of Munich

The Office for Community Mediation (SteG) mediates conflicts in the neighbourhood, in daycare centres and schools as well as in voluntary work and social projects.
Atonement and conciliation office

The Atonement and Conciliation Office is a recognised conciliation body. It conducts out-of-court arbitration proceedings.