Collection of identity card, passport or eID card
Before you collect an ID card and/or passport or eID card for yourself or another person, you need to know the following.
Description
- You do not need an appointment for collection at the Citizens Office branches (Orleansplatz, Leonrodstraße, Riesenfeldstraße, Forstenrieder Allee, Pasing).
- For collection at the KVR centre, Ruppertstraße 19A, you can make an appointment online or via the service telephone 233-96000. Alternatively, collection is also possible without a pre-booked appointment - with waiting times.
We are switching to a new appointment system.
Please note therefore:
- Appointments until 27 October
- Appointments from 28 October
Prerequisites
Your collection slip will tell you where your ID document can be collected.
Before you go to collect it or book an appointment at the Citizens Office, please check by phone or online whether your ID card, passport or eID card is ready for collection. You will find all the relevant information on your collection slip.
Required documents
- Collection slip/s
- previous identity documents, if available (identity card, passport, children's passport, temporary documents)
- fully completed authorisation for collection, if applicable
- if applicable, declarations of consent, decision on custody and other (if indicated on the collection slip)
Questions & Answers
You can also have the ID documents collected by another person or a fulfilment service provider (power of attorney available for download). This person will need a written authorisation from you and their own valid ID document.
The authorised person must be at least 16 years old to collect an ID card and at least 18 years old to collect a passport.
You will receive a PIN for the ID card and the eID card from Bundesdruckerei GmbH. It is only possible to collect an ID card with authorisation if youhave received the PIN letterand confirm this in the authorisation.
If you have not received the PIN letter, you must collect the ID card or eID card in person.
Kreisverwaltungsreferat
Hauptabteilung II Bürgerangelegenheiten
Bürgerbüro Passwesen, Ausweise
Internet
Phone
Postal address
Landeshauptstadt München
Kreisverwaltungsreferat
Hauptabteilung II Bürgerangelegenheiten
Bürgerbüro Passwesen, Ausweise
Ruppertstraße 19
80466 München
Fax: +49 89 233-28013
Address
Ruppertstraße 19
80337 München
By appointment only
Accessibility
- Available:Barrier-free access
- Not available:Disabled parking