Loss of residence or identity documents
If you have lost your residence permit, travel document or other documents or if they have been stolen, you can report the loss here.
Description
You can report the following stolen or lost documents to the Foreigners Office:
- Residence document (eAT, Duldung or permit)
- ID card (only for EU citizens)
- Travel document (for refugees, foreigners or stateless persons)
- Foreign passport
If you have found your document again after reporting it lost, then revoke the loss.
Report the loss or cancellation of a lost document to us online or by post. You can make the report for your own identity documents and those of your minor children.
We will process your report of loss and have the documents placed on the wanted list. The documents blocked in this way can no longer be used for travelling.
If it is an eAT, travel document, tolerated stay permit or permit, you will receive an appointment from us to reorder the respective document after you have reported the loss.
If you have lost your eAT, you will receive a certificate of residence title from us as a replacement for use in Germany. We will arrange for the eAT to be reordered within 14 days of notification of the loss.
If the loss is revoked, it cannot always be expected that the document will be immediately cancelled worldwide in the international search systems. It is therefore possible that a recovered document cannot be used without restriction and that there may be queries when travelling internationally at a later date.
If you have lost your eAT, you must have the online ID function blocked via the blocking emergency call, if it is activated.
If you have lost an ID card (EU citizens only) or a foreign passport, please also contact your embassy.
Prerequisites
You are resident in the city of Munich with your main residence and have lost your document.
Required documents
- Details of the circumstances of the loss (date, place and circumstances)
- Police report of loss (if available)
- Details of the ID card data (if known: issuing authority, ID card number/passport number/serial number and date of issue)
- Copy of the document concerned (if available)
- If the loss is revoked: notification of loss from the Foreigners Office Munich
Questions & Answers
You can book an appointment for help in emergencies.
If you have received a new passport, you must follow the information on transferring the residence permit to the new passport.
If you have already received a replacement document, you are obliged to hand in the recovered document to the competent authority.
If it is a residence document or travel document from the Foreigners Office, put it in the envelope in the letterbox at the KVR or send it back to us by post to the following address:
District Administration Department
Foreigners' Affairs
HA-II/312 (document issue)
Ruppertstraße 19
80337 Munich
If you have forgotten your PIN, the PIN has been blocked due to incorrect entry and the PIN letter with the PUK can no longer be found or you have never received the PIN letter, we can reset the PIN on site.
Please use our general contact form.
- Please select applicable: I have a question
- Category: Travel document/ eAT/ PIN/ loss
- Topic: PIN or online ID function eAT
As a rule, you will receive an appointment within 10 days. If possible, please specify a preferred date.
Legal basis
Kreisverwaltungsreferat
Hauptabteilung II Bürgerangelegenheiten
Ausländerangelegenheiten
Internet
Phone
Consultation hours
- Mon 07:30 - 15:30
-
Tue
Closed
(Heiligabend: Consultation hours may vary) -
Wed
Closed
(Weihnachten: Consultation hours may vary) -
Thu
Closed
(Stephanstag: Consultation hours may vary) - Fri 07:30 - 13:00
- Sat Closed
- Sun Closed
Postal address
Landeshauptstadt München
Kreisverwaltungsreferat
Hauptabteilung II Bürgerangelegenheiten
Ausländerangelegenheiten
Ruppertstraße 19
80466 München
Fax: +49 89 233-27501
Address
Ruppertstraße 19
80337 München
Lagehinweis: Eingang A
No personal appointment required