Logo muenchen.de - the official city portal (To the homepage)
Cancellation Loss or theft of the eID card

Cancellation Loss or theft of the eID card

If your lost or stolen eID card turns up, please inform your Citizens Office immediately.

Report online Contact

Description

When the loss/theft is reported, the online function of the eID card is blocked. Online use is then no longer possible until the card is reactivated when you visit the Citizens Office. You will need an appointment for this.

  • If you have your main residence in Munich, you must report the cancellation of the loss/theft report to the Citizens Office. You can do this in writing or in person.
  • If you already have a new eID card, you must return the recovered eID card. You can hand in the card in person at one of our citizens' offices or send it in by post.
  • To be able to use the recovered eID card online again, you must present the eID card in person at a Citizens Office. You will need an appointment for this.
  • If you have activated the electronic signature function, you must also have the electronic signature (QES) unblocked. To do this, you must contact the provider from whom you purchased your signature certificate.

Prerequisites

  • Main residence in Munich

Required documents

  • Recovered eID card
  • Original national identity document (ID card/personal passport, passport)

Duration & Costs

Processing time

Immediately upon personal consultation with appointment

Legal basis

Act on a card for EU citizens and nationals of the European Economic Area with electronic proof of identity function (eID Card Act - eIDKG)

Links & Downloads

Landeshauptstadt München

Kreisverwaltungsreferat
Hauptabteilung II Bürgerangelegenheiten
Bürgerbüro Passwesen, Ausweise

Internet

Phone

Postal address

Landeshauptstadt München
Kreisverwaltungsreferat
Hauptabteilung II Bürgerangelegenheiten
Bürgerbüro Passwesen, Ausweise

Ruppertstraße 19
80466 München

Fax: +49 89 233-28013

Address

Ruppertstraße 19
80337 München

By appointment only

Accessibility

  • Barrier-free access
  • Disabled parking

Directions

Public transport

Related services

Transfer of the residence permit to the new passport

If you have received a new passport, you must also apply for a new electronic residence permit.

Cancellation of the residence permit, § 51 AufenthG

You need a certificate for longer stays abroad. The certificate is necessary, otherwise your residence permit may lose its validity.

eID card (EU/EEA)

Citizens from an EU country (except Germany) or Norway, Iceland, Liechtenstein can apply for an eID card.

Loss or theft of eID card

If your eID card is lost or stolen, there is some information to bear in mind. You can find it here.

Loss of residence or identity documents

If you have lost your residence permit, travel document or other documents or if they have been stolen, you can report the loss here.

Change of address in the eAT after moving

If you move within the city limits or move to Munich, you should change the address on your electronic residence permit (eAT).